Sending copies

Created at

Sending copies

Created at

You can't send copies of the same item to multiple addresses in a single order. You can, however, re-order any item you've already ordered and send it to a different address.

When you re-order an item it will be identical to your original item. If you'd like to edit your design before sending, you will first need to duplicate a design.

To re-order an item you've previously ordered:

  1. Tap Order History
  2. Find the order that contains the item you want to send a copy of
  3. Tap the Order
  4. From the Status card tap Order Again
  5. This will create a new order for you to Add to basket
  6. From the basket you can proceed to Checkout, where you can select a new delivery address

KB-Your_Orders-SC-Order-History-EN.gif

Alternatively, if you've not deleted the item from My Designs, you can re-order directly from there:

  1. From My Designs, tap the Context icon in the top right of the design
  2. Select Order This Photobook from the menu sheet
  3. Tap Add to basket
  4. Select a new delivery address at Checkout 

KB-Your_Orders-SC-My-Designs-EN.gif

Bear in mind

You can view a list of delivery countries and shipping couriers by country to help select your preferred shipping option in our complete guide to shipping. Orders to addresses in different countries may take longer to arrive; you can estimate your delivery time before ordering. 

Adding addresses to your Popsa account

For a faster checkout experience, you can add frequently used addresses to your account. Open the Popsa app:

  1. Go to My Account
  2. Tap Saved addresses
  3. Tap New address and enter the new address
  4. Tap the tick icon to confirm

KB-Your_Orders-SC-Add-Address-EN.gif

 

Note You have the option to add addresses during the checkout phase.

 

Change or delete saved addresses

You can change any of the saved addresses in your account through the Popsa app:

  1. Go to My Account
  2. Tap the address you want to change
  3. Either edit your current address or delete it

KB-Your_Orders-SC-CHange-Address-EN.gif

Check the delivery address on your order

Once you’ve completed your purchase, you can check the delivery address on your order at any time.

Was this article helpful?
6 out of 12 found this helpful