Customer satisfaction is incredibly important to us. If you've had a negative Popsa experience, please contact our customer service team so we can address any problems.

If you want to delete your Popsa account, the process is simple.

Note If you're deleting your account to avoid unwanted marketing emails, you may wish to unsubscribe from Popsa emails instead.

How to delete your account

1. Go to My Account
2. Scroll down to Delete Account
3. Tap Delete Account
4. Tap Continue 
   
5. Select the reason for Deletion
6. Tap Delete Account

Note If you have an order being processed when you delete your account, we recommend waiting to receive your order first before deleting it. Once your account is deleted, you will no longer have access to any information related to it.

Bear in mind

• Deleting the app does not delete your account
• When you delete your account, you won’t be able to access previous orders and designs
• Instead of deleting your account, you can log out of your account at any time. This saves your designs and order history for future use
• If you've created an additional account by mistake, you can delete it and sign in to an existing account
• You can also log out of connected apps and photo sources
• You can create a new account after deleting an old one

Your feedback

Occasionally we may get in touch to ask why you chose to delete your account. All feedback is greatly appreciated, and used to improve our products and service.